How will I know that the wedding shop was qualified to offer the RBA scheme?
The shop will have had a 2011 RBA Member sticker in the window
The shop will have displayed a 2011 RBA Certificate in-store
The shop will have been listed as a member on this site
The scheme will apply if you purchased a wedding gown in an RBA member store in 2011
The retailer will have asked you to sign a Scheme Agreement Form
The retailer will have given you a copy of the Agreement Form to keep
What exactly is covered?
All the money you have towards your wedding gown before you collect it, unless it was paid on a CREDIT CARD
What about other items I have purchased (shoes, veil, jewellery etc)?
These items are not covered - only the wedding gown itself
What about bridesmaids dresses, mother of the bride outfits and menswear, for example?
These items are not covered - only the wedding gown itself.
How can I claim under the Scheme?
If the shop closes down without warning, contact the RBA by phone, email or letter and tell us you wish to make a claim
Gather together your Scheme Agreement Form and Receipts for all gown payments you have made
We will need you to forward proof of payment to us (receipts and Scheme Agreement Form)
Will you find me a replacement dress if mine is lost?
The purpose of the 2011 Scheme was to refund the money you have lost so that you can source another dress yourself
The RBA will advise if it is aware of any 'rescue missions' in place for particular incidents
THIS SCHEME WILL NOT APPLY IF YOU PURCHASED YOUR DRESS FROM ANINTERNET SITE OR FROM A HOME TRADER - THEY WILL NOT BE MEMBERS OF THE RBA
ONLY ACCREDITED RBA MEMBERS WERE LICENSED TO OFFER THE SCHEME - IF YOU ARE IN ANY DOUBT, CHECK THE RETAILER'S CREDENTIALS WITH THE RBA