Terms and Conditions

Bride’s Protection Scheme 2011

How will I know that the wedding shop was qualified to offer the RBA scheme?

  • The shop will have had a 2011 RBA Member sticker in the window
  • The shop will have displayed a 2011 RBA Certificate in-store
  • The shop will have been listed as a member on this site
  • The scheme will apply if you purchased a wedding gown in an RBA member store in 2011
  • The retailer will have asked you to sign a Scheme Agreement Form
  • The retailer will have given you a copy of the Agreement Form to keep
  • What exactly is covered?

  • All the money you have towards your wedding gown before you collect it, unless it was paid on a CREDIT CARD
  • What about other items I have purchased (shoes, veil, jewellery etc)?

  • These items are not covered - only the wedding gown itself
  • What about bridesmaids dresses, mother of the bride outfits and menswear, for example?

  • These items are not covered - only the wedding gown itself.
  • How can I claim under the Scheme?

  • If the shop closes down without warning, contact the RBA by phone, email or letter and tell us you wish to make a claim
  • Gather together your Scheme Agreement Form and Receipts for all gown payments you have made
  • We will need you to forward proof of payment to us (receipts and Scheme Agreement Form)
  • Will you find me a replacement dress if mine is lost?

  • The purpose of the 2011 Scheme was to refund the money you have lost so that you can source another dress yourself
  • The RBA will advise if it is aware of any 'rescue missions' in place for particular incidents
  • BEWARE!

  • THIS SCHEME WILL NOT APPLY IF YOU PURCHASED YOUR DRESS FROM ANINTERNET SITE OR FROM A HOME TRADER - THEY WILL NOT BE MEMBERS OF THE RBA
  • ONLY ACCREDITED RBA MEMBERS WERE LICENSED TO OFFER THE SCHEME - IF YOU ARE IN ANY DOUBT, CHECK THE RETAILER'S CREDENTIALS WITH THE RBA